Last updated: April 4, 2026
Chicago Auto Spa ("we," "us," or "our") operates the website www.chicagoautospa.com and provides automotive detailing, window tinting, ceramic coating, paint protection film (PPF), and related services. We are located at 8922 S Odell Ave, Bridgeview, IL 60455. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
We may collect the following types of information:
Personal Information You Provide: When you fill out a quote request form, book an appointment, request a callback, or contact us, you may provide your name, phone number, email address, vehicle information (make, model, year), and service preferences.
Automatically Collected Information: When you visit our website, we may automatically collect certain information including your IP address, browser type, device type, pages visited, time spent on pages, referring URL, and other usage data through cookies and similar technologies.
Communication Data: If you call us, send us a text message, or communicate through our website chat, we may retain records of those communications, including call logs, SMS messages, and chat transcripts, for quality assurance and service improvement purposes.
We use the information we collect to:
When you opt in to receive SMS messages from Chicago Auto Spa, you consent to receive text messages related to your appointments and service inquiries. These messages may include:
Message frequency varies based on your appointment activity. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent. You can opt back in at any time by replying START or by submitting a new form on our website with the SMS consent checkbox selected.
For help with our SMS messaging, reply HELP to any message or contact us at (708) 270-7393.
SMS Opt-In Data Protection
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through our SMS opt-in process to any third party.
We do not sell, trade, or rent your personal information to third parties for marketing or promotional purposes. We may share your information in the following limited circumstances:
Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, sending communications (such as Twilio for SMS), and managing our business operations. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We use encrypted connections (HTTPS) for all data transmitted through our website and store sensitive data in secure, access-controlled databases.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device.
We may use analytics services (such as Google Analytics) to collect and analyze usage information. We may also use advertising cookies to measure the effectiveness of our advertising campaigns (such as Google Ads and Meta/Facebook Ads conversion tracking). You can control cookie preferences through your browser settings.
Our website may contain links to third-party websites, including our online booking platform. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us using the information provided below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Chicago Auto Spa
8922 S Odell Ave, Bridgeview, IL 60455
Phone: (708) 270-7393
Email: [email protected]
Website: www.chicagoautospa.com
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